Web Enquiries 

A response will be e-mailed to you within five business days.

Telephone

1-888-276-3624 (TTY: 1-866-260-7723)
Monday to Friday 8:00 a.m. to 5:00 p.m. Eastern Time
Service is available in English and French

• Telephone enquiries will be answered within three minutes.
• Responses to voice mail messages will be answered within one business day.

Note: You should have the child's Social Insurance Number ready for this call.

Mail

Letters will be answered within five business days of receipt.

Please remember to include your return address if you would like us to reply by mail.

Request for Status of your Application

• You may contact your RESP provider (s) on the status of your application.
• You may also contact the Canada Education Savings Program at
  1-888-276-3624 (TTY: 1-866-260-7723).

Note: You should have the child's Social Insurance Number ready for this call.

Request for Statement of Account

You may also submit a written request to the Canada Education Savings Program to obtain a statement of account. You will need to provide an original signed letter including the following information:

• your relationship with the beneficiary (custodial parent or subscriber),
• the given name and surname of the beneficiary,
• the beneficiary's social insurance number, date of birth, and,
• a return address of the person requesting the statement.

The request may be sent to the following address:

Canada Education Saving Program
Human Resources and Skills Development Canada
140 Promenade du Portage
Phase IV, Mailbag 4
Gatineau, QC K1A 0J9