Accessibility Help

Mutimedia Help

You will need a multimedia player installed on your computer to view and listen to our video clips. The following multimedia players are supported and are available in both free and premium versions:

QuickTime Player: 
Video files with a .mov extension can be viewed with QuickTime
Real Media Player:
Video files with a .rm can be viewed viewed with Real Media Player
Window Media Player:
Video files with a .wmv can be viewed by the video player Windows Media Player

Please Note: These websites are outside of the control of CanLearn.ca and are listed solely for the convenience of our users. CanLearn.ca does not endorse any of the software found on these sites and is unable to provide technical assistance to users who install this software on their computers.

Enabling Captions in Different Media Players

QuickTime

The free QuickTime player does not provide the option to enable/disable captions. Only QuickTime Pro has this option. In QuickTime 6.5 or later, captions are enabled by default.

Steps for enabling captions in QuickTime Pro:

  1. From the Edit menu, select "Enable Tracks..."
  2. Enable "Text Track"
  3. Select OK

Real Media Player | RealOne Player

Steps for enabling captions in Real Media Player or RealOne Player:

  1. From the Tools menu (the View menu in older versions), select "Preferences..."
  2. Select the "Content" category
  3. Select "Show subtitles"
  4. Select "Use supplemental text captioning when available.
Windows Media Player 10

Steps for enabling captions in Windows Media Player 10:

  1. From the Tools menu, select "Options..."
  2. Select the “Security” tab
  3. Check the "Show local captions when present" box
  4. Select OK

To toggle captions, press Ctrl+Shift+C (or select "Captions and Subtitles > On if Available" in the Play menu).

Windows Media Player 9

Steps for enabling captions in Windows Media Player 9:

  1. To toggle captions, press Ctrl+Shift+C (or select "Captions and Subtitles" > "On if Available" in the Play menu).

Windows Media Player 7 | Windows Media Player 8

Steps for enabling captions in Windows Media Player 7 or Windows Media Player 8:

  1. From the View menu, select "Now Playing Tools" > "Captions"

Window Media Player 6.4

Steps for enabling captions in Windows Media Player 6.4:

  1. From the View menu, select "Captions"